The impact of CQI on human resources management.

Academic Article


  • If CQI is to become a mind-set and not simply a management fad, adjustments need to be made in all aspects of management, especially human resources management. This article will consider the impact of CQI on human resources philosophy and practice in health services organizations. The effects will be illustrated by the experiences of a group of human resources managers and the organizations in which they work.
  • Published In


  • Employee Performance Appraisal, Feedback, Management Quality Circles, Models, Psychological, Organizational Culture, Personnel Administration, Hospital, Psychology, Industrial, Total Quality Management, United States
  • Author List

  • Haddock CC; Nosky C; Fargason CA; Kurz RS
  • Start Page

  • 138
  • End Page

  • 153
  • Volume

  • 40
  • Issue

  • 1