SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information System Success

Academic Article

Authors

Published In

Digital Object Identifier (doi)

Author List

  • Landrum H; Prybutok VR; Kappelman LA; Zhang X
  • Start Page

  • 17
  • End Page

  • 25
  • Volume

  • 15
  • Issue

  • 3