SERVCESS: A Parsimonious Instrument to Measure Service Quality and Information System Success

Academic Article

Authors

Published In

Digital Object Identifier (doi)

Author List

  • Landrum H; Prybutok VR; Kappelman LA; Zhang X

    • Start Page

  • 17

    • End Page

  • 25

    • Volume

  • 15

    • Issue

  • 3