Social support in the workplace: Nurse leader implications

Academic Article

Abstract

  • In a review of recent literature related to social support in the context of job stress, 15 research articles were analyzed revealing three major themes related to empowerment, job strain, and motivation. The relationship between social support and stress was established with reference to the role of empowerment via support from supervisors and colleagues as well as information and knowledge transfer. Other interesting findings illustrated that emotional hardiness can be taught and too much social support can be detrimental. Personality type can influence the effects of social support in the context of job strain, specifically, that Type A workers may be negatively affected by social support when job stress is high. Gender differences were noted when evaluating the effects of social support on absenteeism, revealing women with longer absences than men and the lack of supervisory support increasing the frequency of long sicknesses among women. In the realm of motivation, the author cautions that involving employees in decision making as a form of social support may not be equally valued by all employees. © 2004 Nursing Economics.
  • Author List

  • Shirey MR
  • Volume

  • 22
  • Issue

  • 6