Improving Administrator/Nurse Communication: A Case Study of Management by Wandering Around

Academic Article


  • This study investigates nurses' perceptions of a “Management by Wandering Around” program at a large midwestern hospital. The study shows that such a program can im prove communication within a health care organization. It also shows that the program may be viewed as intrusive, and that administrators should use MBWA carefully. © 1991, Sage Publications. All rights reserved.
  • Published In

    Digital Object Identifier (doi)

    Pubmed Id

  • 19307252
  • Author List

  • Amsbary JH
  • Start Page

  • 101
  • End Page

  • 112
  • Volume

  • 28
  • Issue

  • 2