Clinic-wide intervention lowers financial risk and improves revenue to HIV clinics through fewer missed primary care visits

Academic Article


  • © 2014 Wolters Kluwer Health, Inc. We calculated the financial impact in 6 HIV clinics of a low-effort retention in care intervention involving brief motivational messages from providers, patient brochures, and posters. We used a linear regression model to calculate absolute changes in kept primary care visits from the preintervention year (2008-2009) to the intervention year (2009-2010). Revenue from patients' insurance was also assessed by clinic. Kept visits improved significantly in the intervention year versus the preintervention year (P , 0.0001). We found a net-positive effect on clinic revenue of +$24,000/year for an average-size clinic (7400 scheduled visits/year). We encourage HIV clinic administrators to consider implementing this low-effort intervention.
  • Authors

    Digital Object Identifier (doi)

    Author List

  • Gardner LI; Marks G; Wilson TE; Giordano TP; Sullivan M; Raper JL; Rodriguez AE; Keruly J; Malitz F
  • Start Page

  • 472
  • End Page

  • 476
  • Volume

  • 68
  • Issue

  • 4