Neonatal Critical Care Communication (NC3): Training NICU physicians and nurse practitioners

Academic Article


  • Objective:Communicating with families is a core skill for neonatal clinicians, yet formal communication training rarely occurs. This study examined the impact of an intensive interprofessional communication training for neonatology fellows and nurse practitioners.Study Design:Evidence-based, interactive training for common communication challenges in neonatology incorporated didactic sessions, role-plays and reflective exercises. Participants completed surveys before, after, and one month following the training.Result:Five neonatology fellows and eight nurse practitioners participated (n=13). Before the training, participants overall felt somewhat prepared (2.6 on 5 point Likert-type scale) to engage in core communication challenges; afterwards, participants overall felt very well prepared (4.5 on Likert-type scale) (P<0.05). One month later, participants reported frequently practicing the taught skills and felt quite willing to engage in difficult conversations.Conclusion:An intensive communication training program increased neonatology clinicians' self-perceived competence to face communication challenges which commonly occur, but for which training is rarely provided. © 2013 Nature America, Inc.
  • Authors

    Published In

    Digital Object Identifier (doi)

    Author List

  • Boss RD; Urban A; Barnett MD; Arnold RM
  • Start Page

  • 642
  • End Page

  • 646
  • Volume

  • 33
  • Issue

  • 8