• Nancy Borkowski, DBA, CPA, FACHE, FHFMA is a Distinguished Professor in the Department of Health Services Administration at the University of Alabama at Birmingham. She received her DBA with specializations in health services administration and accounting from Nova Southeastern University. Dr. Borkowski has over 20 years of experience in the healthcare industry and is a two-time past recipient of the American College of Healthcare Executive’s (ACHE) Southern Florida Senior Career Healthcare Executive Award, which recognizes individuals who have made significant contributions to the advancement of health management excellence.

    Dr. Borkowski is a certified public accountant, board certified in health management, and a Fellow of both the American College of Healthcare Executives and the Healthcare Financial Management Association. Dr. Borkowski is a nationally recognized author with the first edition of her book Organizational Behavior in Health Care being referred to as “one of the most significant advances in the field of health services administration,” which was awarded the AJN 2005 Book of the Year Award for nursing leadership and management. She is the author of three textbooks that are widely used both nationally and internationally in graduate and undergraduate health administration and nursing programs.

    Dr. Borkowski’s work has been published in the Journal of Ambulatory Care Management, Leadership in Health Services, Group & Organization Management, Organizational Behavior and Human Decision Processes, Health Care Management Review, Journal of Health Administration Education, Journal of Health and Human Services Administration, International Journal of Public Administration, and various other journals.

    Dr. Borkowski teaching interests are leadership, organizational behavior, and strategic management. She is a past recipient of the ACHE’s Excellence in Teaching Award, which is given to faculty who engage in furthering academic excellence and the professional development of health management students. In addition, Dr. Borkowski holds a Visiting Professor appointment in the School of Health Services and Management at Southern Medical University in Guangzhou, China.

    Over the past decade, Dr. Borkowski has served in various leadership roles for the Academy of Management's Health Care Management Division, American College of Healthcare Executive’s Southern Florida Regent’s Advisory Council, the South Florida Healthcare Executive Forum, the Alabama Healthcare Executive Forum, and various other health related organizations. In 2013, Dr. Borkowski was the recipient of the Jessie Trice Hero Award for her leadership and commitment to improving the lives of underserved and minority populations. She has also been honored with the Exemplary Service Award from the American College of Healthcare Executives (2012) and the Frederick T. Muncie Gold Award from the Healthcare Financial Management Association (2017).
  • Selected Publications

    Academic Article

    Year Title Altmetric
    2020 Health Information Technology Adoption and Clinical Performance in Federally Qualified Health CentersJournal for Healthcare Quality.  42:287-293. 2020
    2020 Stakeholders’ Perception of CAHME-Accredited Graduate Programs in Health Care Management: A Mixed Methods Approach 2020
    2020 The Relationship Between Hospital Interdepartmental Transfers and Patient Experience.Journal of Patient Experience.  7:263-269. 2020
    2020 The relationship between perceived dissimilarity and feedback avoidance behaviour: Testing a multiple mediation modelInternational Journal of Conflict Management2020
    2019 Financial Distress and Bankruptcy Prediction: A Comparison of Three Financial Distress Prediction Models in Acute Care HospitalsJournal of Health Care Finance.  46. 2019
    2019 Are community health centers' chief executive officers' compensation related to clinical performance?Health Care Management Review2019
    2019 Enriching Our Understanding of Health Care Management Journals: A Career Value and Cognitive Mapping ApproachJournal of Hospital Librarianship.  19:1-23. 2019
    2019 Is there an association between Quality Care and Financial Performance in Community Health Centers?Journal of Health Care Finance.  46. 2019
    2019 A case study: Organizational and environmental factors associated with Alabama rural hospitals' reported levels of financial distressJournal of Health Care Finance.  45. 2019
    2018 Evaluating Journal Quality: The Wild New World Beyond Journal Rankings 2018
    2018 Outlets for Health Care Management Research: An Updated Assessment of Journal Ratings 2018
    2018 EditorialJournal of Healthcare Management.  63:1-2. 2018
    2017 An environmental analysis of the evolution of readmission reduction strategies: A study of United States hospitalsJournal of Hospital Administration.  6:40-40. 2017
    2017 Fixing Medical PricesAnesthesia and Analgesia2017
    2017 Journal rankings and directions for future research in health care management: A global perspectiveHealth Services Management Research.  30:129-137. 2017
    2017 Justifying Deviant Behavior: The Role of Attributions and Moral EmotionsJournal of Business Ethics.  141:779-795. 2017
    2017 Do no harm, except unto thyselfAnesthesia and Analgesia.  125:1840-1842. 2017
    2017 It takes a village to deliver effective and efficient care: Team-based performanceAnesthesia and Analgesia.  124:1717-1720. 2017
    2013 Developing Physician Leaders for Tomorrow's Healthcare IndustrySouth Florida Hospital News.  10. 2013
    2013 The Medical Device Tax: A Case of Bad MedicineMiami Today.  6-6. 2013
    2013 After Affordable Care Act Reprieve, Who Benefits in the Long Run?Miami Today.  6-6. 2013
    2013 ACA Employer Mandate Delayed to 2015 Winners, Losers, and Those in the MiddleSouth Florida Hospital News.  10. 2013
    2013 Healthcare Managers Need to be Collaborative Leaders to Meet Tomorrow's ChallengesSouth Florida Hospital News.  9. 2013
    2013 Modifying physician behavior to improve cost-efficiency in safety-net ambulatory settingsJournal of Ambulatory Care Management.  36:129-139. 2013
    2013 Continuing Professional Development-Learning is a Lifelong ProcessFlorida Medical Business.  27. 2013
    2012 Health Informatics: Critical to Healthcare's SuccessSouth Florida Hospital News.  8:16-16. 2012
    2011 Leadership development initiatives underlie individual and system performance in a US public healthcare delivery systemInternational Journal of Health Care Quality Assurance Incorporating Leadership in Health Services.  24:268-280. 2011
    2011 Learning is Life-Long Process: Professional Development of Healthcare ManagersSouth Florida Hospital News.  8:16-16. 2011
    2011 Healthcare managers' perceptions of professional development and organizational supportJournal of Health and Human Services Administration.  34:42-63. 2011
    2011 What Will Be the Leadership Competences Needed for Tomorrow?South Florida Hospital News.  7:13-13. 2011
    2010 Medical Homes and Older AdultsSouth Florida Hospital News.  6. 2010
    2010 Improving timeliness and efficiency in the referral process for safety net providers: Application of the lean six sigma methodologyJournal of Ambulatory Care Management.  33:124-130. 2010
    2009 The mediating role of feedback avoidance behavior in the LMX-performance relationshipGroup and Organization Management.  34:645-664. 2009
    2009 Gender differences in professional development of healthcare managersInternational Journal of Health Care Quality Assurance Incorporating Leadership in Health Services.  22:329-339. 2009
    2009 Defining Medical HomesSouth Florida Hospital News.  6. 2009
    2007 Anticipating the inevitable: When leader and member attribution styles clashOrganizational Behavior and Human Decision Processes.  104:158-174. 2007
    2007 Nurses' intent to leave the profession: Issues related to gender, ethnicity, and educational levelHealth Care Management Review.  32:160-167. 2007
    2006 Perspectives from the field: Will recent public policies reduce entrepreneurship in the healthcare industry?International Journal of Public Administration.  29:479-488. 2006
    2006 Entrepreneurial organizations: the driving force for improving quality in the healthcare industry.Journal of Health and Human Services Administration.  28:531-549. 2006
    2005 Designing and implementing an undergraduate health administration program for nontraditional students. 2005
    2003 Does attribution theory explain physicians' nonacceptance of clinical practice guidelines?Hospital Topics.  81:9-21. 2003
    2001 Hospital-Office Deal Questioned [Letter to the editor]South Florida Sun-Sentinel [Broward Metro Edition].  12A-12A. 2001
    2001 Nursing Work Environment Survey: Preliminary ResultsVital Signs.  13:14-14. 2001
    2000 The Candidates and Healthcare: Where Do They Stand?Vital Signs.  13-14. 2000
    2000 Nursing in the New MillenniumVital Signs.  10-11. 2000
    1995 Managed OverconsumptionJournal of Healthcare Marketing.  15:5-5. 1995
    1994 Physician-controlled PHOs should learn from their competitors.The Journal of the Florida Medical Association.  81:188-189. 1994
    1994 Demarketing of health services.Journal of health care marketing.  14:12. 1994
    1993 Special interests may kill real health-care reform [Letter to the editor]Palm Beach Post.  4F-4F. 1993
    1993 Determining IBNR ReservesHMO Magazine.  34:40-43. 1993


    Year Title Altmetric
    2020 Organizational Behavior in Health Care 2020
    2015 Organizational Behavior in Health Care 2015
    2015 Organizational Behavior, Theory, and Design in Health Care 2015
    2014 Case Studies in Organizational Behavior and Theory for Health Care 2014
    2009 Organizational Behavior, Theory, and Design in Health Care 2009
    2009 Organizational Behavior in Health Care 2009
    2005 Organizational Behavior in Health Care 2005


    Year Title Altmetric
    2019 Collaborative Leadership 2019
    2015 Employee motivation.  255-285. 2015
    2015 Organization change and transformation.  286-309. 2015
    2014 Collaborative Leadership 2014
    2008 Chapter 12 A re-examination of the attribution-emotion-behavior framework in the context of unethical behavior.  259-283. 2008
    2008 Perspective from the Field: Barriers to Women’s Career Progression.  95-98. 2008

    Research Overview

  • My research interests are in the areas of strategic management, leadership and organizational behavior (OB) issues within the healthcare industry.
  • Teaching Overview

  • I teach strategic management, leadership, organizational behavior, and change management in our executive MHSA, PhD and executive doctoral programs.
  • Full Name

  • Nancy Borkowski